Scriptcase Experts

F.A.Q.

General

Why support is not FREE?

Scriptcasers.com is not a community driven project, it is a professional services portal. On international forums, as in others communities, you can ask for help, in fact level is high, and probably you found us helping you there for free, but all people has their jobs and hobbies. Scriptcasers.com is a project driven by Scriptcase Certified developers, for Scriptcase developers, always you will get an answer.

How can you help me?

Data modeling, PHP programming, Scriptcase functionality, Advanced Scriptcase, and so on… What we can not help, is on Scriptcase bugs. In this situation, we will use our priority channel to contact Scriptcase and notify about the problem, and tracking it. Meanwhile, we will try to help you to get a workaround if possible.

How response time works?

We commit to review forums on working hours (Monday – Friday from 9:00 to 14:00 and 16:00 to 20:00 GMT+1). Of course, this don’t means we can review it on weekends or outside this hours,, but we can’t commit it.

What about remote access and skype?

Due to diffferent timezones, we need to be more flexible, for this reason, this is an exclusive service for Outsourcing or VIP members, and always subject to availability.

Outsourcing

Wich differences are between Queue and Premium Outsourcing?

Main difference is HURRY. With Queue, we use a FIFO (First In, First Out) to manage priority, but on Premium we start to work almost instantly.

What can I ask if I buy Outsourcing?

Live Support, Remote access, delegate on us development tasks, data modeling, advice, traning and so on…

Memberships features

“Sample Videos”? Requested Webinars?

We perform videos and webinars, some publics and others restricted by membership level. As premium or higher member, you can ask a theme for this videos/webinars. We will create a poll for members with the requests, and mosts voted topics will be chosen as content for next month. Obviously, VIP votes and requests has priority.

Sample video (spanish). Free Format.